air nz airpoints reset password

You can also sign in to theAirNZ app, which will display your upcoming AirNewZealand flights. Check out the excellent earn rates and other Airpoints benefits to pinpoint the Westpac card option that suits you best. More about membership tiers. Photo: AFP The airline says one of its Star Alliance partners has been impacted by a security data breach. Just ask "What is my credit balance?" If you want to add a bag to your booking, you can do so here. We understand COVID-19 travel restrictions may impact your Airpoints membership. See the Elite Airpoints Dollar upgrade chart. If you are not able to access your account, please get in touch with our Contact Centre. Please note that if you change your country of residence to or from Australia more than twice in a 12 month period, you may be charged a service fee of $25 or 25 AirpointsDollars. For credit card fees, interest rates & other benefits visit Westpac's Airpoints web page. How to Sign in to Your Air New Zealand Airpoints Account The login page will require either an Airpoints number, username, or email, and a password to access your account. Prices are per person, child discounts do not apply. For further information, or to apply now, visit Westpac or call 0800 888 111. What time do greenlight deals go on sale? Please note we are not reissuing Airpoints cards now. Site is running on IP address 185.149.6.94, host name 185.149.6.94 (Bracknell United Kingdom) ping response time 2ms Excellent ping. Depending on your web browser, there will also be a lock icon in the address bar, the title bar of the window, or at the bottom of the window. Air New Zealand Lounges. However, you can gift rewards to anyone who lives at the same address as you do by adding them to your Gifting Register. Your flight was no more than 30 days before you joined Airpoints if you've joined recently. You can also complete a MEDA form, or find out more about flying with a medical condition. display: flex; Calling from overseas: +64 (0)9 357 3000. Anyone can join and membership is free. You can also sign in to the Air NZ app, which will display your upcoming Air New Zealand flights. Yes, if you purchase your fare on our New Zealand or Australian websites or from our contact centre (service fees apply). For everyday shopping with our Airpoints partners, select the partner from ourAirpoints Partnerpage and click through to their own Airpoints page. If you have not updated your Airpoints password within last 12 months, we recommend doing so immediately. No. Auckland, New Zealand. If the name on your Airpoints or Koru account does not match the name on your current passport, please call the AirNewZealand Contact Centre. You'll also discover a variety of accommodations for your family's needs including 1-, 2- and 3-bedroom apartments and townhouses. If you receive a verification code from AirNewZealand that you did not expect or request for example you haven't been using your account or been engaging with us, it could mean someone is trying to access your account. 0800 021 777. If the name on your Airpoints or Koru account does not match the name on your current passport, you can update your profile by phoning our contact centre on 1800 132 476. The name on your Airpoints or Koru account must always match the name on your current passport. Your Airpoints number if you have an Airpoints related enquiry. Airpoints is Air New Zealand's loyalty programme where travellers can earn Airpoints dollars and then exchange the points for rewards, including flights and rental cars. 300 bonus Air New Zealand Airpoints Dollars will be awarded to the eligible Card Member's Account 8-10 weeks after the spend criteria has been met. Be among the first to hear about the latest offers from grabaseat. You will need your booking reference and the last name on the booking. You can use a credit card or debit card for this. sign up to receive grabaseat email alerts. You can also sign in to theAirNZ app, which will display your upcoming AirNewZealand flights. We're working on our mobile booking capability, but at the moment you cannot use AirpointsDollars for seat select. Airpoints Dollars are credited to the person who actually travels, regardless of who pays for the ticket. The team are available 0900 1630 Monday to Friday, outside of public holidays, and will respond to you as soon as possible. See the Elite Airpoints Dollar upgrade chart. See which Star Alliance booking classes are eligible for upgrade and how many AirpointsDollars are required for a Star Alliance upgrade. Watching your AirpointsDollars and Status Points add up is easy with your online account. , you can view, change and cancel your booking, Check to see if your booking has been held in credit, Add an extra bag or two to your baggage allowance, Confirm your contact details so we can keep you updated. Seats are strictly limited - see the online 'counter' for the number of seats left. Just select the name(s) of the traveller(s) you would like to gift an Airpoints reward to. See which Star Alliance booking classes are eligible for upgrade and how many AirpointsDollars are required for a Star Alliance upgrade. Our team are happy to help with your Airpoints questions, so please get in touch. If you entered your login details on a suspicious site, If you opened an attachment, scan your device for viruses, If you've received a phishing email at work, follow your business policy, You will be asked to confirm your contact information (email address and mobile number), A passcode will be sent to you via your updated contact information, You will need to confirm the passcode you received on the verification page to validate your updated contact information. Can I transfer my AirpointsDollars to another member's account? The Australian carrier, which has a smaller New Zealand membership base with Velocity, has "an inheritance process in place to support member's family and friends" and the member's points can be. Elite members can gift Airpoints Rewards to four nominated people who live outside their household per year. Eligible purchases exclude interest free promotional purchases, balance transfers, cash transfers, business expenses, cash advances, fees and charges, BPAY, any disputed transactions and government fees and charges. There are lots of ways to earn AirpointsDollars and Status Points, and some come through later than others. The app also lets you use your retail and travel, Watching your AirpointsDollars and Status Points add up is easy with your online account. You will need your booking reference and the last name on the booking. Do update your password regularly. Air New Zealand has apologised after some of its Airpoints members have had their information stolen. However, you can use AirpointsDollars for a wide range of Airpoints rewards like air travel, rental cars, hotel accommodation or to buy or renew your Koru membership just like cash. clear: both; Then login and set up your Watchlist to be notified when deals go live. If you have an Airpoints with OneSmart card, it's a good idea to suspend it if it's missing, or you think it's been stolen, so it can't be used. If you have forgotten your username, enter your first name, last name and email address and click Send reminder. If you are travelling domestically (within NZ) and don't have a passport, or if your passport is still in your previous name, you can email us with a copy of your marriage certificate, driver licence or other identification document verifying your new name and date of birth. } Flight restrictions and routing restrictions apply. and he will do his best to retrieve it for you. .content.header-bottom .usp-content { Can I use AirNewZealand credit at the Airpoints Store? Transferring AirpointsDollars to another member's account is not allowed under the Airpoints Programme. As you move up the tiers, you'll enjoy great extra travel benefits and privileges. padding: 10px 0; Select 'Use Airpoints Dollars' on the online payment page to use your APD to pay for a flight. If you have forgotten your password, resetting it online is easy - click here to start our online password help service. If they are not an Airpoints member there will be a service fee of $25 or 25 AirpointsDollars to add them to your Gifting Register. Inflight Wi-Fi. If you have any questions on a Getaway package in the first instance please email. You can make many changes to your flight details online: All you need is your six character booking reference. Is the email and mobile verification process mandatory? These changes took effect automatically on 1 February 2023. Pro-tip: For the best Oscar experience,sign in to the website first. Some emails may contain website links that are not safe to open. Simply click on the "sign in" button on airnz.co.nz and enter your membership number and password to manage your profile, see how you've earned Airpoints Dollars and Status Points, or to spend your Airpoints Dollars. We think our grabaseat deals are so good that there is no need for child or infant discounts. I have recently changed my name, how does this affect my Airpoints or Koru membership? It is important because the confidentiality, integrity and availability of our digital systems, ensures that we are able to provide services to you while keeping you and your data safe and secure. height: 42px; Air New Zealand is expanding its digital travel retail experience with a new Expedia partnership, giving customers streamlined access to Expedia's unrivalled selection of hotels at discounted rates when they book their flight and room together on the airline's website. } Or simply ask Oscar, our chatbot who can send the link to reset your password to the email address you used to set up your Airpoints membership. Learn about the Airpoints programme. Do consider using a password manager to generate and store your passwords. Please contact us: [email protected]. Digital Airpoints cards. Over 2,700 flights are booked daily with the help of Airpoints. Airpoints is AirNewZealand's loyalty programme, and anyone in the world is welcome to join. Set your contact details, flight preferences and more. Please note: Online Services is not currently available for residents of Continential Europe. However, it says the breach is limited to customers' names, tier status and membership numbers because alliance airlines share minimal data. Airpoints enquiries - New Zealand 0800 247 764. If you're an Elite member, you can request one cabin class upgrade using AirpointsDollars at a fixed rate. .content.header-bottom .usp-content { It prevents others from potentially intercepting the communication between your browser and the website's server. display: -moz-box; Dec 2019 - Aug 20209 months. In the air, you can earn AirpointsDollars on many AirNewZealand and Star Alliance flights. https://ib.airnewzealandcreditcard.co.nz/login. Save time with Air New Zealand and earn Airpoints Dollars Remember, always use unique passwords or passphrases for online sites and services to keep them safe and to minimise any risk to you if one account is breached. How To Save More Money With Air New Zealand Below are some great recommendations for extra savings at Air New Zealand: Just because a website starts with https does not mean it's safe. Simply click on the "sign in" button on. Plus, fast track to Star Alliance Gold status4 when you spend $4,000 or more on eligible purchases2 on your card in the first 90 days from the HSBC Star Alliance Credit Card account opening date. Tel: 1800 803 298. Once you have added a person to your Gifting Register, your giftees name(s) will appear in a list on theEnter Passenger Detailspage. What happens if I fail to complete the email and mobile verification process? Earn Star Alliance Points on eligible purchases2 and convert3 to AirpointsDollars. Monday to Friday (excluding public holidays) NZDT 8am - 6pm. Discover the possibilities for yourself and be rewarded for the things you do every day. The Airpoints credit cards are issued by Kiwibank Limited . What are the terms and conditions for the grabaseat greenlight deals? Check your credit balance and find out how you can use your credit. Update your password.