jacuzzi pool cleaner troubleshooting

Check the screen to be sure it's free and clear of any debris or sand. Then after about 5 or 10 minutes it just stops. Lately it has been climbing the wall until it makes it above water. Well, thats a new one for me! after removing the basket from the skimmer, there is a horizontal pipe on the pool side and a horizontal pipe on the deck side, but nothing on the bottom. It wont clean the 3ft section and the stairs. First check the Dive Float Restrictor (#1) is in place, which locks into the Dive Float (#2), as seen on our Kreepy schematic parts page, if it is, but it still climbs too high, check that the flow is not too much; a slower speed will reduce the climbing ability, and can be accomplished by using the automatic regulator valve (#10) in the skimmer, where it connects, or by adjusting opening other suction lines (skimmer/main drain), to reduce the flow. (2023) J-300 Owner's Manual. all cords are plugged in.. Hi Kathy, Robotic pool cleaner I presume, check that the TEST button on your GFCI outlet is not tripped, and check the circuit breaker too. Jacuzzi Repair 1. And I have tried this on three different outlets with the same results. SAND BACK TO POOL. Rotate the wheel tubes by hand, and should rotate freely with slight resistance. I would guess however, that it could be a loose track on one side, loose belts, or loose wheel tube, causing it to turn in one direction more than the other. We bought a new shark. Is there an option like this for the bottom of my stairs? Pool Equipment; Saunas; I have read several comments about too much pressure. "wordCount": "3483", It seems to be getting adequate pressure and squirting water from all the right place. Note that most pressure pool cleaners have reverse mechanisms or backup valves to reverse the cleaner direction every few minutes and prevent stalled operation. More pressure flowing to the tail can usually stop this, as well as pointing the rear thrust jet up, 12:00 setting, and pulling the head float out (Polaris type cleaners). I have adjusted it down to level 1 but still not working, Hi Polaris robotic cleaners (Zodiac) and other robots have internal flotation pieces (foam), that can be removed to produce less wall climbing. I have a Polaris 180. Now when I put it in, it starts fine. For this problem, all you need to do is adjust the thrust jet, located on the back center, where the water sprays out. Where a cleaner is spending too much time on the walls, the foam pieces can be removed to encourage more floor time. Low pressure can also be linked to the pool skimmer which could have a clogged basket or a weir stuck in the open position (the weir is the flap . Install ladder guards to block the path around rails to prevent the cleaner from wrapping around the handrail. The wall connector still has the little tab on the lid of the hole cover that grips the hose, but clearly its not good enough to keep the hose in place. Most suction side cleaners have a device in the skimmer that allows you to control the water flow. If so, there must be an obstruction or air leak in the hose, or around the pump, like a loose pump lid, or loose pipe coming into pump, or missing pump lid o-ring. "description": "Automatic Pool Cleaner Troubleshooting Guide - step by step instructions on care and repair processes for suction, robot and pressure pool cleaners." Jacuzzi Hot Tubs and Spa Owners Manuals Pool Heater Repair: My Pool Heater wont Start! Just bought a new Polaris 280 that replaced an old 280. the pump motor provides vacuum and suction, the drive motor turns the pulley that pulls the belts and drive tracks around the tubes, and creates the movement. For gunite pools, a more drastic method would be to shave off the plaster or fill in with more plaster in that area to make it smooth. the spot where the cable connects to the cleaner is also under stress from being lifted out of the pool by the cord, when it does this problem, lightly move the cable and see if you can get movement, if so, shorten and reattach the cord. Suction Pool Vacuum Troubleshooting Tips Something not quite right with your cleaner? As a last resort, place a small boulder in the area, or shorten the pool cleaner hose. Use the pool brush (great exercise), to brush the pool early and late in the day, when its not so hot outside. As a last resort, place a small boulder in the area, or shorten the pool cleaner hose. My automatic regulator keeps cracking any idea why ?I have gone through 3 in the past year or so. works fine the will all of a sudden float to the top and stay there???? 1)Shaft Seal. Offers remote services. Michael, air is the path of least resistance, your pump will prefer to pump air rather than water if it can. Also check the hose to verify that pressure is not lost somewhere along the line. Two hose floats are used (2), on the Leader Hose, or the hose connected to the cleaner, placed at 20-25 from the gray cuff end that connects to the cleaner. This is a high-quality replacement for a faulty or a missing directional jet that was installed on a new unit. Water pressure seems fine. Shop Bathroom Products; 1-Day Bath and Shower Remodel; Professional Trade Services; . Optimum Pool & Spa, LLC. Learn more about pool care and repair. Jacuzzi J - D300 Pool Cleaning System. Why isnt my robot cleaner cleaning the algae in my pool i have shocked my pool several ti.es and the stuff falls to the bottom Of my pool but my robot wont pick it up. Cleaning large debris is one area where suction-side pool cleaners tend to do poorly compared to pressure-side and robotic pool cleaners. Optimum Pool & Spa, LLC Top Pro Very good 4.6 Greener Spa Cleaner Top Pro Exceptional 5.0 (140) Great value Offers remote services 230 hires on Thumbtack 1 similar job done near you Suzanne O. says, "David is professional and knowledgeable. If this still does not remedy the issue, reset the heater directly. You can do this by adjusting valves at the pump, closing the main drain valve more for instance, or you can increase flow by adjusting the springs on the sides of the Compass Flow Control Valve, which is used at the bottom of the skimmer. "url": "https://intheswim.com/", why is this happening? If it's a problem with the heating element, a technician will have to inspect it to determine if the heater can be salvaged. I now flies around the pool (kind of comical) but does not clean the floor. Rotate one of the wheels when the cleaner is in OFF mode, and make sure all wheels turn together. Setting up the vacuum is a simple matter of attaching suction hoses into the pool's pump system and turning the pool pump on. Since pool water powers pressure side cleaners, a slow moving cleaner is likely caused by inadequate water pressure. Gold Supporter. What can I do to make it stay on the floor longer and actually clean the bottom of my pool? Leaves, rocks, or other rubbish in the baskets will reduce your pumps water flow and slow down the suction side cleaner. Articles and resources for swimming pool owners and DIYers. Learn More Lately it has been spraying outside the pool and even getting stuck on stairs and acting like a fountain shooting water onto the deck. Secondly, the cleaner could be overpowered. $10.59 Add to Cart. 03 Why is my pump noisy? I would suspect the top wheel on the P825, but not sure. Remove any debris and check for damages to the skimmer and strainer baskets. In order for the cleaner to operate correctly, the water needs to be at least 60 degrees Fahrenheit. "dateModified": "5/22/2012", Flat head with clip on brush. 20# silica. If placed gently on the deck, with bag removed and booster pump on, the throat jets should shoot 12-15 ft in the air, and the same for the thrust jet and sweeper tail. Hi Terry, the hose may have lost the orifice tip? And if you have a cartridge or DE filter, check the cartridge or the de grids, inspecting closely to look for any tears in the fabric, or misalignment of the cartridge or grids inside of the tank, which can also allow debris to bypass. Accessories. If your cleaner gets stuck on or under your pool ladder, install a ladder guard kit. Cartridge and DE filters should be trapping the debris, and not passing debris. Hi Jason, it may be that the new pump is too powerful for the filter size, and this has raised pressure, and when you add the strain of a suction cleaner on the other side of the pump, it just gives up. What you can do is use a 1.5 hose adapter, threaded into the wall fitting, that will hold the hose securely. Secondly, the selector collar inside of the gearbox would be damaged or broken, so you need to replace the gearbox. CLOGGED FILTER (High PSI) - Again, if water can't get through a clogged filter, you will have less water flowing out of the filter. If no flow, and the pump is on, check the aforementioned, and also inspect the hose for cracked swivels (they leak a little bit normally, but should not be spraying, just dribbling), adn inspect the backup valve, should not be spraying water all the time, only 30 secs, every 3-4 mins. You could make a DIY 90 deg elbow attachment to the skimmer, which will allow you to use the regulator. Check this and also make sure that the cleaner has about 30 psi to operate. Not sure what to do next. Powerful pool pumps create strong water flow, which can cause your suction side cleaner to move faster than normal. If missing, that is the problem and if you can find it, you may be able to re-use it, otherwise youll need a new tail assembly. 3. Theres no clogs in the cleaner itself its been taken apart multiple times and runs fine when it is not touching the floor of the pool. Solution: Refresh the PVA levels by letting your pool cleaner sit in your swimming pool till brushes have softened - this usually takes around a half-hour or so. You can also adjust the hose floats or hose weights (depending on the model), to change the cleaning pattern. FREE delivery Feb 9 - 14. If everything has failed, and your pool cleaner is being stubborn and refuses to cooperate, it may be time to call one of our pool specialists/advisers who can assist further with troubleshooting or repair. Sand too small; recommend .40mm to .50 mm size, FILTER WILL NOT KEEP WATER CLEAN. Hi, if you check the handle on top, it should be diagonal across the top, and locked in place. If one wheel turns and the other doesnt, look for anything blocking the wheel. IN THE LAST COUPLE MONTHS IT HAS STARTED SUCKING THE TAIL PIECE INTO THE MACHINE. Robot will not climb walls Sometimes this problem is as simple as the pool water being too cold. There is no debris in the pool. Check your return line eyeball fittings, aiming them down towards the floor is usually best. I have adjusted the little key screw on the side but still no luck. "url": "https://blog.intheswim.com/" Choose your model and in only a few easy steps, order your brand new cover now! For flow below 5 or RPMs below 11, you will need more flow. Have a Polaris P825, it will track across the pool bottom. Specialties: We specialize in swimming pool tile cleaning, swimming pool tile repair, calcium removal from fountains and other water features. Changing cleaner direction may also help, as it could be one particular spot on the pool that is at the wrong angle, causing the damage. It only moves when you first connect it to the jet. Remove the top cover where the wire enters the cleaner using the Philips head screwdriver to see the motor's connector. If it starts, cleaner starts moving around . If a booster pump is being used, be sure that both the filter pump and booster pump are operating and not leaking or making funny noises. How to remedy? Any idea why that might be happening? Check the tires often for obstructions or damages by slowly turning one wheel at a time. When it stops, tracks do not spin, but the impeller is still turning, with water flow coming out of. Check the belts (380 model). Its backing up as expected, and covers the entire pool. Hi Juanita, it probably holds in there fine when the suction is ON, but if the pump shuts off or the suction line valve is closed, it can come undone. Making adjustments to the cleaner pattern as described above may produce different results, allowing the cleaner to make a better approach to the wall. When I turn the valve back to the normal position, the vac stops but the pressure is normal and the water in the glass clears up. Suction cleaners bring debris into the pump basket, which is supposed to trap the big debris, and the dusty stuff passes thru and gets trapped by the filter. Spray your filters every week or so with a hot tub filter cleaner to provide a deeper clean. Leaves, rocks, or other rubbish in the baskets will reduce your pump's water flow and slow down the suction side cleaner. It could be an propeller blockage, or hair or string wound around the top propeller, or the belts or tracks are binding up, perhaps due broken teeth on gears or belts. One solution is to stretch the hose out along the pool deck in the hot sun, using weights if needed, to straighten out. If your pool cleaner hose hung on a hook all winter, or the hose was wrapped too tight, it can develop a kink in the hose that causes it to twist and tangle. Find the best Hot Tub Repair near you on Yelp - see all Hot Tub Repair open now.Explore other popular Home Services near you from over 7 million businesses with over 142 million reviews and opinions from Yelpers. When it occurs, however, the cause can be a full debris bag or filter, or the drive tracks or wheels have become worn or rounded, or are loose or out of alignment. I cant get it to stay on the bottom. Older styles also had ball bearings that went missing, or the internal spring may be faulty. Cleaner Does Not Move on Startup A faulty electrical connection is the main cause for startup issues. Thirdly, check out the valve hose as it would be disconnected at the gearbox or manifold. "author": { Secondly, check the flow as the cleaner may need more flow, If you have the Flow Gauge still, you can use to verify that that the flow gauge reads 5 or higher. Also you can check the wheel RPMs to be sure that it is 11-14 RPM. A lazy sweeping motion is best, not whipping around like crazy. Like any part of your pool equipment arsenal, pool cleaners malfunction from time to time. "height": "219", Also look for frayed or broken power cords. The wall fitting EW22, has a pressure relief, sometimes automatic, or some allow you to turn it open more with large pliers until the RPM drops. Covid-19 & Pools COVID-19 RESOURCE. Air will leak into the system if the connections are loose or if the hose is damaged. I replaced the pump motor and the impeller, which was severely clogged with grass. Another slim possibility is a solar return valve that is open, which is a line connecting the return line to the main drain line, on some pools back in the day. Another option is to remove the ladder if its rarely used, or shorten the cleaner hose slightly for entry step handrails. If the cleaner moves, you know it's the filter. Check your owners manual for other tips if needed. Robotic cleaners are independent of the filter pump, and get their power from a standard power cord. A lack of circulation could be the result of a dirty filter, a low level of water in the tub, or air lock in the lines. Also check that each of the arms is free of any obstuctions, and that the pressure to the cleaner is proper. Sowing Seeds Of Success LLC 1 day ago. If the cleaner is receiving power, but not moving, faulty or old wiring is likely the cause. What can I do. If it is loose, remove the lid and check the integrity of the O-ring that seals the lid. "contentUrl": "https://x1.adis.ws/v1/media/graphics/i/lesl/its-logo-wide", You can plug something else into the outlet to check that it is live, like a hair dryer, or phone charger. Dolphin nautilus plus. My Kreepy Krauly only goes to the left so in just goes in a circle I have just put all new parts in side and new feet and wings. }, The first thing you should do if your Zodiac pool cleaner stops and starts is to check the suction flow coming through the hose. My problem is my vacuum works well for a period of time but then gets slower and slower until it stops. Hi, I have the Hayward W3PVS20JST Poolvergnuegen Pool Cleaner. It can also happen when the 360 is over-powered, as it flies around the pool, 17-19 psi is best, if you have a gauge on the line. It may not need to be a larger pump (in horsepower), because Closing the jets wont have any effect on the suction, other than maybe make it worse. I Just purchased a Jacuzzi Compass Automatic Pool Cleaner. Kokido Telsa 5 Rechargeable Handheld Pool Vacuum Cleaner automatically starts when the cleaner is completely submerged into the pool. When a cleaner is connected, this created some vacuum pressure, which makes it easier for air leaks to occur around the pump, and the pump would prefer to draw from other lines that are less work to draw from. With over 10 years experience in replacing covers for all Jacuzzi models, we are sure to have yours on file. Hi Jon, first make sure that the cleaner is in floor/wall mode. Adjusting the hose weights can affect the balance If the pool depth is More than 4 feet, but less than 7 feet use 2 weights: one 4 to 12 inches and one 6 feet from the swivel head. Older cords can break, or if chewed by a dog . Heres a manual with more troubleshooting tips for The Pool Cleaner, aka Tracker, aka Poolvergneugen, aka AquaNaut. You may have grit in there, or need a new piston and cylinder assy. I have not had any problems until now. "width": "611", This cleaner is designed to vacuum small debris. I brought it to a local dealer who put the power supply and robot unit on a tester and they both came back fine. Also check the inline strainer at the wall. Full Description. They also may kind of float around the floor, not contacting all surfaces, when the booster pump water pressure is low, usually from a clogged inline strainer, or sometimes something jammed in between the wheels, or an internal blockage that keeps the wheels from moving. Sam, you could use a hose adapter, that should keep the hose attached. The power supply should have an indicator light showing that power is being received. Hi, check the track for wear, on the outer edge and on the ribs on the underside. Check all the belts and pulleys for proper position and tension, and the wheels for proper alignment and movement. Secondly, make sure that the wheels are properly adjusted and not missing teeth or any small parts. Eg. The impeller is a spinning blade that sucks water into the pump. Inspect your cleaner hose, each section for holes, and be sure they all fit tightly together. Finally, check that the suction valves are open to give all suction pressure to the skimmer connected to the cleaner. If this does not solve the problem, there is most likely debris wrapped around the Propeller beneath the Jet Valve or between the Valve Flap and the Valve Housing wall.. Ideally, the hose needs to reach from the skimmer to the farthest point of your pool, and still have a few feet to spare. There are three main types of pool cleaners: suction side, pressure side, and robotic. I have a Polaris 9650iq. Hi Jen, go easy on the culprit that did the deed, I dont think its related, probably not. Hi, the pool vacuum hose separates from the wall when the pump shuts off (there is some back pressure I guess when the pumps arent work), and this pushes the hose out of the connection. J-500 COLLECTION. Part number 896584000-280 is the number for the float. Pool Cleaners, Pool & Hot Tub Service. To fix, simply let the cleaner sit in the pool for at least 30 minutes or until the brushes are soft. Utilizing patented technology. }, Broken or shorted wires are typically located where the power cord meets the cleaner, where the stress on the cord is highest. Start at the motor, holding the unit upside down and look for the T pin on the motor and see if it is moving or turning. . That would be the air leak location. What is the solution?? If everything up to the power supply plug seems to be working right, the next point you need to test is the cable connecting the Dolphin cleaner to the power unit. To see if this is the cause behind your jacuzzi not heating, turn the heater breaker off and on. Hi Tommy, so its poppin wheelies? I would suggest adjusting the hose floats, there are two, that are supposed to go 12 from the cleaner head, at the end of the first short leader hose, and the other one about 9 past the first one, on the first long section of hose. Check the wheels as well if there are any rocks or sand stuck in them. Rinse them thoroughly afterward. Even if you clean the filter, a test you can do is if you have a sand or DE filter, you can put the valve on recirculate and run the system. 04 Why is my pump noisy? I have a kreepy krauly and I am closing my pool. We have an index rob vacumn and all hoses are leaking at fittings. You could try a different drain cover perhaps, a lower profile grate that lays flatter not sure what would work with your current drain make/model, but you want to be sure not to make the drain unsafe, to prevent any entrapment hazard. }, Probably not a leak in the hose, but thats easily checked by pulling the hose slowly out of the water, from end to end, with it connected, to see if you hear any hissing or sucking sounds. Check the design flow rate of the filter, and then check the flow charts of the current pump and other pumps, and you may be able to increase flow by a small amount, without upsetting the filtering processes. Solution: A pool pulse is included with the Zodiac pool cleaner, and it has numbers on it. If your pool cleaner gets stuck on the main drain cover because its raised above the floor, install a, Flooded Inground Pool: 10-Steps to Recovery. Filter then sucks air in and pressure drops If either one is clogged with leaves and other debris, clean them out to increase water flow. Also, did you cut the hoses to fit the pool, shortening each in equal lengths? Hi Mitch, that could be dirty filters, weighing down the cleaner, or perhaps the impeller on top is not spinning correctly. What can be wrong. About 9 Revolutions per 15 seconds, or 34-38 RPM (per minute), is considered optimum for Letro Platinum cleaners. I have an aquabot and it is spitting all the dirt back out of the top of it. Whether you have a suction side, pressure side, or robotic pool cleaner, you will eventually experience some problems, like the ones discussed below. Additional hose floats can be placed on the 2nd and 3rd hose section if needed. you have a suction side, pressure side, or robotic pool cleaner, you will eventually experience some problems, like the ones discussed below. Clean pool with pump & filter before using the Jacuzzi Comet. Leaks can come from three different places - the shaft seal, the union, or the volute . "@type": "ImageObject", If your pool cleaner is beyond repair and its time for a new one, check out our selection of over 100 pool cleaners, in stock and ready to ship! Or the filter canister is full, or the tires or brush is worn. is the regulator valve essential to operating the kreepy krauly? Hold the cleaner head just above water and inspect it for water moving through the thrust jet, the sweeper tail, or out the debris bag. If Zodiac MX6/MX8 is not climbing your walls, ensure the flow is correct by counting wheel speed. Ideal for use in small pools or hot tubs. Hi Shannon, for your type of cleaner, x4 or the Breeze cleaner by Aquabot, check that there is no trapped air in the unit, and you could flip the switch to change directions, that may help. This is relatively easy to sort out. Disaster strikes and time comes to a standstill if your pool cleaner stops working. Health Benefits Buying Guide Get Hot Tub Pricing Cost of Ownership Guide Promotions & Financing Free Hot Tub Brochure Hot Tub Installation Guide SmartTub System Image Gallery. If it is turning, there is a problem with engagement between pulleys and belts, not the right amount of tension. 2 reviews of Budget Pool & Spa Tech "I recently had a hot tub repair done by Budget Pool and Spa Tech, and I couldn't be happier with their service. "height": "219", Replace damaged O-rings, and seal hose leaks with silicone or rubber cement. I have a Pentair Easytouch control system and Pentair Clean & Clear Plus cartridge filter CCP420. It suddenly wont climb walls and it seems to only wanna turn 1 direction. Waterlogged hose floats should be replaced, and hose swivels should rotate freely. This starting the r d of last season and behaved the same first time in the water this year. If I give it a little push up the wall it will start to climb the rest of the way. I have suction in all of the hoses. If you reduce suction power to the cleaner, by closing a valve slightly or by opening the flow regulator, if you have such a device connected to the skimmer, it should reduce the behavior and not climb walls so much. You can rotate them side to side, or flip them around. learn more. Another potential problem is an air leak in the cleaner hose or the pump. Ive recently backwashed, cleared all baskets of debris, and checked to ensure nothing is stuck in the diaphragm. If equipped, verify your backup valve is working. i have an aquabot, it only cleans the walls of the pool, it goes up and down, moves across the pool but tends to only clean the walls. Visit our pool cleaner parts department for any spares you need, or for more ideas to keep your pool cleaner from getting stuck. Other cleaners have too much height between the cleaner and the floor, to suck up algae or dust. (2020) Jacuzzi Play Owner's Manual. Hi, My sharkvac is getting high ventered on the pump water intake drain on the bottom of the pool. But the drain and skimmer dont get to do their job. Hi Brian, only bad if the (suction) cleaner sucks in air. Any ideas? But you may not even need to use the regulator. This. Make sure motor is connected correctly for applied voltage. Slipping wheels can cause a pressure side cleaner to get stuck in the deep end and not have the strength to pull itself back up into the shallow end. Adjustments to the adjustment arm (the one with the spring on it) can provide a bit more room or play between the parts. As they say The problem lies where the power dies, so if not at the outlet, then we cast suspicion onto the electric plug/cord, the power supply box and FUSE, and the cleaner floating power cord, plug end, and cleaner end attachment. Ive cleaned the filter basket and looked at the tracks everything seems to be fine. 60. Suction cleaners also need a clean pool filter to move and vacuum well. A clogged basket or dirty filter are the two main causes for a sluggish suction side cleaner. sanitization. It was working fine, but now when I plug it in, the red light comes on showing direction (floor or floor/wall) and then the cleaner starts working for a few seconds or minutes and then the unit goes dead no red light, no error code, nothing. Solution: Wash your cartridge filter. My Polaris 360 wheel turn On their own when i pull it out of the water, but when i put it in the water they do not turn on their own. Inspect the power cord very carefully, moving it through your hands to see if you moving the cord starts the cleaner again. So, either your driver motor is not turning on, or it is turning on but is not engaging something, starting from the small T pin on the motor spindle, to the tightness of the belts, or small missing clips or parts that prevent movement. There are two small foam pieces inserted inside the cleaner, these are on many Aquabots and provide bouyancy. Either back up 5 then drive forward start to climb wall treads stop moving falls to floor. Request a Quote. It takes a lot of traction and suction to climb a pool wall without falling off. Purchase a new hose if your current one is too short for your pool. Possibly also could be a bad power cord for the power supply? This operation will necessitate the use of your pump. May 5, 2017. Really need help or ideas. Verify the vacuum connections are securely sealed, and that the hose is not punctured. How can I get it to cover the entire pool? Hi Molly, if there was one available for your particular make/model, you would be able to find it on the manufacturers website, or on our website probably too, for the particular step that you own.

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