studentuniverse refund policy

combination of at least two of the following components selected before Your travel credit can be found in My Wallet. Maybe. Please let us know of any special requirements you may have for your travel arrangements such as special meal and seating requests, room type or disabled access. Forced overnight stays for any reason, including changes of itinerary, are not the responsibility of StudentUniverse. We may check your student, faculty, or youth status prior to issuing a ticket, and may request additional documentation if needed. Am I eligible to purchase a ticket? Some travel services made available by StudentUniverse are subject to additional rules, such as airline ticket eligibility and fare rules, including minimum and maximum age restrictions. How do I change or cancel my flight ticket due to COVID-19 / Coronavirus? advance purchase tickets and non-flexible fares) may not be changeable after a reservation has been made and any alteration could incur a cancellation charge of up to 100% of the service cost. . It depends on the airlines waivers and if the travel ban actually applies to you. When emailing us, make sure you include the invoice numbers of everyone in your party. Our liability in respect of packages arranged by us, except in cases involving death, injury or illness, is limited to a maximum of three times the cost of your package travel arrangement. You must notify your consultant of your payment once it has been made. Your help in finding any issue that our QA team missed would be greatly appreciated (and is usually rewarded). We cannot guarantee that the travel service provider will credit you with point for your booking. All airline tickets must be issued in the name of the passport/photo identity holder. For many airlines, the credit is good through December 31, 2020. Airlines are very strict on name changes once the ticket is issued, so please be careful if you're booking a flight for anyone but yourself. You should be aware that costs could increase closer to the departure date. The prices of these tours are based on rates in effect (including foreign exchange rates) at the time of printing and are subject to change without notice. The currency your card will be charged in will be noted at time of checkout (in the US, the vast majority of what you purchase is charged in USD). For students and those under 26, our cheap flights, hotels and tours make it affordable to travel anywhere you want to go. Our registered office is at Level 6, CI Tower, St Georges Square, High Street, New Malden, Surrey, KT3 4TE. StudentUniverse is part of the Flight Centre Travel Groupone of the world's largest travel companies. Anyone can book accommodation with StudentUniverse Hotels; you do not have to be a student. The relevant travel service provider, and not StudentUniverse, will be responsible to you for the provision of the relevant travel service. Out of normal office hours you may also contact our emergency assistance department on the numbers specified in the section below titled Emergency contact. You can also update your email address to a more permanent one on your account any time. Your home country and destination country will likely have travel requirements. Never miss a flight (deal) again If we, or the travel service provider identified on your ATOL certificate, are unable to arrange or provide the services listed (or a suitable alternative, through an alternative ATOL holder or otherwise) for reasons of insolvency, the Trustees of the Air Travel Trust may make a payment to (or confer a benefit on) you under the ATOL scheme. You agree that your sole legal recourse is against the specific provider, not StudentUniverse or its affiliates, parent company, shareholders, directors, officers, employees, agents, or contractors. Log in (or join) to see if you are eligible. We strongly advise you go to fco.gov.uk to find out more about your destination prior to the commencement of travel. Yes, and this depends on the airline's policy. For your protection, we recommend that you purchase trip cancellation and travel accident protection. Prices are not subject to increase after you make full payment, except for charges resulting from increases in government-imposed taxes or fees. :). No, all flights are non-transferable and cannot be used by anyone other than the ticket holder. If you do not obtain the necessary travel documents, you will be denied boarding and lose the full value of your ticket. No representation or description of the protection made by StudentUniverse to you constitutes a binding assurance or promise about the protection, and you agree not to rely upon any such representation. Packages cover a Final payment is due 60 days prior to the tour start date. A contract on the terms set out in these Booking Conditions will exist as soon as we issue a confirmation email to you. You should save and/or print a copy of these Booking Conditions at the time the booking is placed. All insurance questions have to go directly through Tripmate, or whatever insurance company you purchased through. Change penalties will be listed underneath your itinerary under 'Change & Cancel.' We will be fully responsible for the proper performance of the package as a whole. If you do not check-in on time or cancel your flights prior to departure, the airline can cancel out your flight and any subsequent flights, and prohibit any changes or refunds. In certain circumstances we or a travel service provider may be required to cancel your travel arrangements (for example, if the minimum number of travellers required for a tour or excursion is not reached or for reasons of force majeure, pandemic or epidemic illness or if you fail to pay the final balance by the due date). Tuition and Fee Policies in the Event of Campus Closure. References to us, we or our mean Flight Centre (UK) Limited, company number 02937210 (trading as StudentUniverse). accounting for a significant proportion of the package. Please note that we can *NOT* reinstate your flights for you if you cancel them. Airlines can deny boarding without the proper identification. If you do not fulfill the age and status requirements of your ticket, your booking may be cancelled. StudentUniverse UK has got you covered. The data will be collected when you check-in (either online or at the airport) or, in some circumstances, will be required when you make your booking. You are solely responsible for any such fees as well. A refund must never exceed the original payment amount. If you are not finding a price point that works for you, continue to check to see if something becomes available. Beginning January 26, 2021, all travelers entering the USincluding US citizenswill be required to provide proof of a negative COVID test taken within 3 days prior to your flight. This fee may be reduced from our standard fee due to the circumstances, and used to cover things like the costs of requesting a refund on your behalf. First, visit the link for Studentuniverse Refund Policy Promo Code. Please check that your passport is valid for 6 months or longer than your intended travel time. If you have a flight booked for later in the year, your flight may or may not be eligible for a refund, depending on the airline. Travel documents may be subject to certain conditions and restrictions including being non-refundable, non-date-changeable and subject to cancellation and amendment fees. Payment by you at the time of placing an order does not automatically mean your booking is confirmed. These hotels will be clearly marked and confirmation of the discount possibility will be included in the booking confirmation email. For all travel we strongly recommend that you take out appropriate travel insurance to cover your travel arrangements. You are solely responsible for any such fees. Write a Review. Please confirm which airline your credit is with by visiting My Wallet. You will be asked to pay our administration charge of 50 per passenger per booking (or such other amount specified in your travel documents), plus any additional travel service provider change or cancellation fees. Airlines can change the price of airfare very frequently based on a multitude of factors. , If any of you students travel as much as I do, use @StudentUniverse literally just paid half price for my flight home from Europe!, @StudentUniverse always comes in clutch with the flights., Promo codes straight to your inbox so you can double dip and save even more on your discounted airfare. You can file an insurance claim through the company and wait to hear from them directly. In securing the reservation with your credit card details, you confirm that you and all travelers are over the age of eighteen (18) and that you are solely responsible for the remainder of the payment to the accommodation provider upon arrival. Well be with you within a few days. Fulfillment of a request cannot be guaranteed. We are committed to protecting your personal information and will process your personal information in accordance with our Privacy Notice, available online at studentuniverse.co.uk/students/privacy-notice or in store. I have questions about baggage. Any claims that may fall under the relevant travel protection policy must be submitted directly to the insurance company identified in the policy. If your booking (or part of it) is ATOL protected, we, or the travel service provider identified on your ATOL Certificate, will provide you with the booking service and arrange the travel services as listed on the ATOL Certificate (or a suitable alternative). you may have booked a United ticket that was operated by a partner airline). Currently, there are no nationwide testing requirements for domestic travel, but each state may set their own requirements. Name changes are not permitted in any instance (subject to the section below If you transfer your package holiday). How do I change or cancel my flight ticket? Visit My Wallet to see which airline your credit is with and then check your airlines policy for official rules. Stopovers are common when you travel long distances, say from New York to Sydney, but stop for a couple of days in Auckland. When you make a booking with us, you acknowledge and agree that we will be acting as an agent only for the relevant tour organiser or travel service provider, including in relation to packages that we arrange, and that neither StudentUniverse nor any of its directors, employees or agents has any liability of any nature in connection with the relevant travel service, except as set out in these Booking Conditions and the Package Travel Regulations. Travel credit is stored on your StudentUniverse account for future use. Maybe. All such terms and conditions (including limitations of liability) apply to these Booking Conditions and, accordingly, a reference to these Booking Conditions shall mean the terms and conditions set out herein as well as all terms and conditions of any provider of your travel services. Once the situation does stabilise, and if your airline allows, we can advocate for refunds on your behalf. If we are unable to do so, any dispute arising out of or relating to this Agreement (including the interpretation, validity, breach, performance, or negotiation thereof) or your relationship with StudentUniverse (a Dispute) shall be resolved by final and binding arbitration governed by the Federal Arbitration Act, 9 U.S.C. Bottom Line. Studentuniverse Refund Policy Promo Code You may check the link for Studentuniverse Refund Policy Promo Code. We offer more than just airfare for students; we offer fares for Youth (ages 16-25), Faculty and airfare for everyone else. However, StudentUniverse and its affiliates, parent company, employees, shareholders, subsidiaries, affiliates, officers, directors, successors, agents, and assigns do not own or operate any entity that provides goods and services for your travel, including, without limitation, lodging facilities, airline, vessel, motor coach, or other transportation companies, guides or guide services, local ground operators, providers or organizers of optional excursions, food service providers, etc. These travel service providers will in most cases receive your personal information in the country in which they will provide the services to you or in which their business is managed or based. 1 et seq., and administered by the American Arbitration Association under its Consumer Rules. Your rights under your contract for travel arrangements will depend on the type of travel arrangement you book with us, which will be either a booking for package travel or for one or more individual travel services. You can still book with StudentUniverse. Give us a call back when you're ready to rebook. To confirm your travel arrangements you may be required to pay a deposit per person. Please note, your ticket may still be subject to StudentUniverse cancellation fees as per the penalties listed under the rules of your ticket. Please note, your ticket may still be subject to StudentUniverse cancellation fees as per the penalties listed under the rules of your ticket. If you arrive late for a flight according to the airlines check-in requirements, or miss a flight, for ANY reason, you will lose the total value of your ticket. Save your details for a quick and easy checkout process. We are obliged to maintain a high standard of service to you by ABTAs Code of Conduct. You will need to input your traveling companions' details before entering your credit card information. Please note that this does not mean that your order has been accepted. Many of the flights and flight-inclusive holidays on StudentUniverse.co.uk are financially protected by the ATOL scheme (under Flight Centre (UK) Limiteds ATOL number 4267). StudentUniverse is not an insurance company and has no responsibility for the submission, payment, or adjustment of any insurance claims. That depends on the airline policy. All such means will be deemed sufficient to bind the parties to the terms and conditions of this Agreement. If you are not familiar with a stopover, it is when you are traveling from one destination to another, and stopping along the way (or the way back) in another city. Baggage is entirely at owner's risk. Eligibility, Joining, and Website Information, Itineraries with more than 2 destinations. No date changes are permitted outside of your tickets validity period. If you do not see a travel credit and believe you have one, please give us a call to confirm. Occasionally a travel service provider may have to make changes to your original booking. Also, current discount deals are available at the link. Please allow adequate time to obtain any such advice or documents. Please review your travel documentation carefully and advise us immediately of any errors in names, dates or timings. Enjoy the discount! Please see the chart below to see if your flight is eligible for these rewards. We will collect all mandatory taxes, however some countries may charge additional departure, hotel or other taxes that must be paid locally. Then, on that page pick the best promo code, or deals, you interested and click the 'View Coupon' button. StudentUniverse assumes no liability for the acts of the service provider in refusing service. Travelers are responsible for ensuring that they have all necessary travel documents and visas. Most airline tickets do allow changes for a fee, plus any difference in fare. All such providers are independent contractors and are in no way affiliated with StudentUniverse or any of StudentUniverses affiliated entities. We will ask you for details about your experience to forward to our technical support team. We are not obliged to accept your order and may, at our discretion, decline the order.

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