Do I need a thermal expansion tank if I already have a pressure tank? If you choose the get a new one or other option to make a Microsoft account, chances are youll get this confounding error. From there, check to see if your device is enabled. Is it correct to use "the" before "materials used in making buildings are"? I am trying to sign in to a new computer using my Microsoft account. Dont know if that is the work around..but something clicked for me to get by it didnt recognize me. I cannot believe the idiocy of this design. Now, if you log back into your account, assuming its still there without any restrictions imposed, you should be able to log in to your account successfully. Do heed the warning, though, that it may delete data (at least on this PC/profile) for the @harsh.com .com account. The thing just stops you cold until you satisfy it with a MICROSOFT account, but it won't tell you what a Microsoft account even is. We only have 5 hosts so a domain seemed overkill. For Windows devices, try the following troubleshooting methods. Enter the email address, phone number, or Skype name you use to sign in then select Next. Browse other questions tagged, Start here for a quick overview of the site, Detailed answers to any questions you might have, Discuss the workings and policies of this site. function gennr(){var n=480678,t=new Date,e=t.getMonth()+1,r=t.getDay(),a=parseFloat("0. We hope that the suggestions listed above helped you to fix this error message. I decided to created another new Email account and start switching the good email to the new account because . I did online training with this specific account. If you forgot your Microsoft account password, follow these steps. Type the requested information and select Send code. The steps below are on how to clear cached data on Google chrome. I'm just trying to play some minecraft. So, you might need to create a new Microsoft account. The common error is accompanied by a message that reads: That Microsoft account doesnt exist. When you try to activate Microsoft 365 apps, you might encounter the following error: That Microsoft account doesnt exist. Make sure that your email has the correct domain at the end: Try to log in using your old email address or phone number if they were changed, Click on the top left corner where it says, You can see your Microsoft account name under User information or in the. This thing does so much stuff that it can't do anything. This was confusing as my boss was able to login using his AAD account because his just happens to also be a proper Microsoft Account. After registering successfully, you will be able to fill out the form for the account that needs to be fixed. If you are getting the Microsoft account doesn't exist prompt while trying to sign into your account, it might be because you entered the wrong name. I cannot install software on my own #$$$%$# computer, because of MICROSOFT. Hi, I am trying to register for AZ-900 exam. Power Platform and Dynamics 365 Integrations. every time I try, I . The local account isn't looking to a server, if it is domain joined, and it's not looking to Azure Active Directory, if it's joined to a Microsoft 365 account. For manual steps or more information, see Reset Microsoft 365 Apps for enterprise activation state. How does it not exist when I even have a Facebook account with it? This is madness, I enter an email address and the setup says that the account does not exist, so I click on "create a new one" which takes me to the create account screen with the email address pre populated where it then says that the account already exists and I should use it to log in !! However, double-check your account to ensure youre using the correct login details, notably your accounts email address. Enter a dif Business process and workflow automation topics. How do I align things in the following tabular environment? He has been a Microsoft MVP (2008-2010) and excels in writing tutorials to improve the day-to-day experience with your devices. Check your Microsoft account names under Email & accounts. There you have all the information needed to fix the Microsoft account doesnt exist issue on your PC. TheWindowsClub covers authentic Windows 11, Windows 10 tips, tutorials, how-to's, features, freeware. You will have to use the original account id. Trying to login to Microsoft can get into a strange loop being told "there's already an account" but then "That Microsoft account doesn't exist." for the same address! Explore subscription benefits, browse training courses, learn how to secure your device, and more. Can't access your account? The error message is trying (badly) to tell you that the email address login doesnt exist for the type of Microsoft account required (either work/school or personal). @LukePuplett: by triggering a re-install of Window. Office 2021 all you need to know. FIRST: carefully check that the email address is exactly correct. An additional address is meant for user account recovery and security purposes. Saajid Gangat has been a researcher and content writer at Business Tech Planet since 2021. Then, check for previous emails from Microsoft. We recommend installing Restoro, a tool that will scan your machine and identify what the fault is.Click hereto download and start repairing. Anyway, the shortcut to making a local login is to use Shift-F10 to get to the command prompt and there issue an ipconfig /release which will disconnect the device from the network. I can login into VSTS with my personal Hotmail account but when I try with my works account it returns "That Microsoft account doesn't exist. It looks like this isn't a Microsoft account. Someone please tell me that there is a solution now. "+String(e)+r);return new Intl.NumberFormat('en-US').format(Math.round(69086*a+n))}var rng=document.querySelector("#df-downloads");rng.innerHTML=gennr();rng.removeAttribute("id");var driverfixDownloadLink=document.querySelector("#driverfix-download-link"),driverfixDownloadArrow=document.querySelector(".driverfix-download-arrow"),driverfixCloseArrow=document.querySelector("#close-driverfix-download-arrow");if(window.navigator.vendor=="Google Inc."){driverfixDownloadLink.addEventListener("click",function(){setTimeout(function(){driverfixDownloadArrow.style.display="flex"},500),driverfixCloseArrow.addEventListener("click",function(){driverfixDownloadArrow.style.display="none"})});}. Microsoft. In Microsoft PowerAutomate (previously called Microsoft Flow), Approvals are a great way to automate the sign-off on a process or document. Are there tables of wastage rates for different fruit and veg? Windows 10 comes with a feature that allows you to do a factory reset losing all files. Now, provided your account is still there and no limits have been placed on it, you should be able to log in to your account successfully. Ok. To create a new account, head to Microsofts Signup Page and choose a new account name. Not associated with Microsoft. Has Microsoft created Schrdingers Login where the customer is in a paradox of quantum superposition? If you are using Windows or any Microsoft product, you should be able to check into settings to figure it out. When I go to "make a new one", it says that the account already exists and that I should try logging in. Click Settings and more, illustrated by three dots. "}}],"name":"","description":"A Microsoft account reset will most times be required but before that, check to ensure that Caps Lock is off because passwords are generally case-sensitive. Maybe this helps. {"@context":"https://schema.org/","@type":"HowTo","step":[{"@type":"HowToStep","url":"https://windowsreport.com/fix-user-id-does-not-exist/#rm-how-to-block_63b3ee5553db8-","itemListElement":{"@type":"HowToDirection","text":"Visit the Reset your password webpage."}},{"@type":"HowToStep","url":"https://windowsreport.com/fix-user-id-does-not-exist/#rm-how-to-block_63b3ee5553db8-","itemListElement":{"@type":"HowToDirection","text":"2. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. 1. Enter a different account or get a new one. The only valid ways to sign in are by using an email address, a Skype ID, or a phone number registered to the account. If you are trying to sign-in using a Microsoft account, and you receive an error that saysThe Microsoft account you entered does not exist, then this post will help you understand the problem. I believe I've got the bottom of it. I haven't been able to find a way to set that up right out of the box, though. Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge. Then we were able to add the workplace user. Enter a different account or get a new one ." I use a different new account to sign in Microsoft. From there, click on "Users.". I am trying to sign in to a new computer using my Microsoft account. Do not use an account name from another type of account. Super User is a question and answer site for computer enthusiasts and power users. 5. Instead of being able to set up a computer out of the box with our Microsoft 365 account for work, the system makes us sign in with a MICROSOFT account, which is totally different. If youve come across other solutions to fix this problem, you can help the Windows Community by listing the troubleshooting steps in the comment section below. Use an alternate account to sign in (if one exists) or sign up for another one. I'm setting up a computer and the main user is going to log in using Microsoft credentials (it's an Office 365 account). But every time, I got this error: "That Microsoft account doesn't exist. I have the same headache, but see no solution. I have had trouble logging in due to the fact the password *** read more My answer is to jettison Microsoft for something that works. Enter a different account or get a new one In case the account has security information, you will receive a one-time code on the associated alternate (additional) e-mail address or phone number from Microsoft. In this case, I would like to suggest you to log into Office.com with the corresponding account by using browser, and check if it can be accessed correctly. Head over to Accounts, then Email & accounts. We recommend installing Restoro, a tool that will scan your machine and identify what the fault is.Click hereto download and start repairing. If the tweaks earlier mentioned do not solve the sign-in problem, the issue might have to be reported to Microsoft. The login failed; when trying to log in manually (without the quick-login you normally have), it doesn't work as well, it just says that my "Microsoft doesn't exist": please note that Outlook is for the free accounts like hotmail.com and Office365 are for business. What can a lawyer do if the client wants him to be acquitted of everything despite serious evidence? I am baffled by this. Copyright Windows Report 2023. It definitely is an Office 365 account that was being used to log in in the previous computer. When signing in to outlook.com via the permissions prompt the prompt shows the user doesn't exist. Note: Before requesting a password reset,…","totalTime":"PTM","tool":[]}. If yes, then in order to . Created by Anand Khanse, MVP. Amazingly both messages are right but not well worded. I used to be able to create an account in the organization's Office365 Admin page for a user and then immediately login into a new PC that I'm preparing for that user and configure it. This seemed to have created the issue somehow. All Microsoft accounts are either work/school or personal. @harrymc: there's a chat going on as well. I hope you were able to figure out what was wrong with your account. I am not even sure if that would work anyway. I know the account is valid because it is the same one I am using in this forum. Please see the attached. I was having issues accessing my work/school account in the Calendar app on Windows 10. I have a small business and I set up the network a few years ago. Earlier today, that same email address was used to log into that same machine, but with no local admin account present at that point. Do roots of these polynomials approach the negative of the Euler-Mascheroni constant? Stack Exchange network consists of 181 Q&A communities including Stack Overflow, the largest, most trusted online community for developers to learn, share their knowledge, and build their careers. She specializes in writing articles about backing up data & systems, cloning disks, and syncing files, etc. Since I'm now joined, I can't check where the option is now. That Microsoft account doesn't exist. Your Microsoft account may have been deleted. By clicking Post Your Answer, you agree to our terms of service, privacy policy and cookie policy. If this situation arises, use the primary User ID instead of the additional address. How can a Microsoft account login (email address) both exist and not exist at the same time? Deleting Microsoft accounts gets man two years jailStrengthen your Microsoft account. Now click on "All services.". On Your Dashboard, click on click Schedule next exam button to select your exam. Microsoft Office upcoming support end datechecklist. Enter a different account or get The services that require the use of this ID include OneDrive, Outlook.com, Xbox Live, and Skype. I can sign into outlook just fine using my work domain email, but it wont work through power automate. However, clearing the cached data will help resolve stored data issues affecting account access. "That Microsoft account doesn't exist. I am having trouble scheduling an exam for MD-100. This is also happening to me. Situation: user was signed into the PC with a local user account, created separately from the original @harsh.com .com account, and signed in to M365 w/Microsoft account, but somehow the pesky @harsh.com .com account was present, too. A Microsoft account reset will most times be required but before that, check to ensure that Caps Lock is off because passwords are generally case-sensitive. From an existing and active e-mail address, send an email to the user ID in question to see if it will bounce back (mailer-daemon) or get delivered. I had deactivated all possible Settings in Privacy settings. Clear browser cached data on Microsoft Edge. The error message isnt well worded heres better text . Amazingly both messages are right but not well worded. Connect and share knowledge within a single location that is structured and easy to search. More info about Internet Explorer and Microsoft Edge, How to remove Office license files on a Mac, Microsoft Support and Recovery Assistant (SaRA) to reset the Microsoft 365 activation state, Reset Microsoft 365 Apps for enterprise activation state. Why do small African island nations perform better than African continental nations, considering democracy and human development? If by any chance, the email address in question has been swapped with a new one, the original email address then becomes an Alias. Click on More options, illustrated by three dots. If you previously set up security info on your Microsoft account, you can use this option to retrieve your username. Create one! Move on to the next step: Step 2: Check products or services where you used your Microsoft account. And we need to confirm with you that whether there is a prompt to let you select work or school account or Microsoft account when logging in. I have the same problem. Check products or services. I then signed OUT my personal account and it signed me in with my work account. Not associated with Microsoft. Choose from the options provided on why you need a password reset, then click Next. Now click on "Azure Active directory" you may need to click on "Show all.". I think that's the core of the confusion. How do I find my Microsoft 365 admin? Make sure that the version listed (32-bit or 64-bit) matches your version of Windows. A Microsoft Account (sometimes called MSA in the documentation) is a personal, consumer account. The best answers are voted up and rise to the top, Not the answer you're looking for? How did you reverse your original choice? Alias account; Mistyped Email address; Deleted account; 1] The person is logging in using an Alias. She has been the MiniTool editor since she was graduated from university. Enter a different account orget a new one. Restart the device, and install from https://portal.office.com/account to get the correct version. To check if the account is still active, visit the Live, Outlook, and Hotmail web pages depending on the type of Microsoft account that you used, and try logging in with the associated username and password. Thank you for posting to Microsoft Community. MS has got to fix this. You will have successfully cleaned the cached data in your Chrome browser after following the instructions above; when you erase the cached data in Chrome, you subjectively eliminate any unneeded scripts and start from scratch. Tip:Ifthe verification code didnt arrive, readTroubleshooting verification code issues. These computers were set up for organization and the one I re-installed I set it up for personal use. Youre trying to login and get an error like this: That Microsoft account doesnt exist. By clicking Accept all cookies, you agree Stack Exchange can store cookies on your device and disclose information in accordance with our Cookie Policy. I am in a new position at my job and I need this in order to begin working immediately. The initial step is to make sure that your Username and ID actually exist. Microsoft allows company-based admin users to effectively mitigate issues with unauthorized access by blocking access to accounts on devices that are not part of the organization. I completed the Microsoft Ignite challenge but when trying to schedule an exam, on the login page, it will say that my Microsoft account doesn't exist even though I use this account nearly everyday school. You can unsubscribe at any time, of course. A Gamertag is meant to serve as an identity only on Xbox. Microsoft apparently expects their customers to understand the distinction by mental telepathy! When you see the account you're looking for, select Sign in. Portal.office.com is for work/school email Login.live.com is for personal Microsoft accounts Login.microsoft.com works for both. Check if closed. Below is a more in-depth guide on how to clear cached data on Google Chrome; I have included screenshots for visual context just in case some of the illustrated steps require more of a visual perspective in the form of images. For the question by Ramhound see. Otherwise, choose another username. Site design / logo 2023 Stack Exchange Inc; user contributions licensed under CC BY-SA. Enter a different account or get a new one. If it appears that this account does not exist with Microsoft, you will need to do an account recovery with Microsoft. Then click on "Enable.". We hired a new employee and I CANNOT ADD THE EMPLOYEE LOGIN TO THE HOSTS!?!? I should add that this particular computer had my personal account as the main user. Some PC issues are hard to tackle, especially when it comes to corrupted repositories or missing Windows files. Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge. In my case, I thought my Azure Active Directory account from my new company was a Microsoft Account when its actually just a workplace account. Now, if your account is still active and no restrictions have been placed on it, you should be able to log in successfully. Im attempting to create a new workflow automation which grabs emails with a certain subject line and populates a sharepoint list with them, however when I try to access outlook through . Why are Suriname, Belize, and Guinea-Bissau classified as "Small Island Developing States"? From there, check to see if your device is enabled. Once the account has been created, you can start using that Microsoft service again. One easy way to fix this issue is to use the correct account type while logging in. SelectReset password below.Reset password. If you have a different edition or version installed on your device, run the SaRA package to uninstall Office. This prevents you from accessing any Microsoft service on your devices. When I try to sign in https://login.live.com I get "That Microsoft account doesn't exist. Double-check if you typed it incorrectly, If the account name was typed correctly, maybe the email address is incorrect or has been changed recently. If you fill in a email address that is connected to a personal account as well as a work/school account, it will ask for what account you want to log in. Microsoft O365 accounts conflict with Microsoft regular accounts? Restart the device, and install from https://portal.office.com/account to get the correct version. But, I get a message saying "The Microsoft account doesn't exist. Avoid attempting to log in with an Alias. Business Tech Planet is owned and operated by M&D Digital Limited, company number 12657448. Business Tech Planet is a participant in affiliate advertising programs designed to provide a means for sites to earn advertising fees by advertising and linking to affiliated sites. During the installation process you get to select that: Once the computer is set up for an organization and you log in with an Office 365 user account, then the computer seems to be tied to the Office 365 account. Hey, so yesterday, I tried logging in into Minecraft. Username lookup. It would best to check on that. link to How To Clear The Cache In Edge (Windows, macOS, iOS, & Android), link to How To Clear The Cache In Safari (macOS, iOS, & iPadOS). After following the procedures above, you will have successfully cleared the cached data in your Microsoft Edge; when you wipe the cached data in Edge, you will eliminate any unwanted scripts and start from fresh. Send a test E-mail to the supposed user ID. , It looks like theres already an account with. Has 90% of ice around Antarctica disappeared in less than a decade? So, lets see what can possibly trigger the issue. However, double-check your account to ensure youre using the correct login information, particularly the email address associated with your account. This is also happening to me. Here are some of the most common issues reported by users: This article outlines a few steps that the reader should follow to fix this error. It also used to be possible not to connect to the internet and directly create a local account but that doesn't seem possible anymore, at least in Windows 11. I then tried my email and the system worked. Then the Problem was gone on Windows. Enter the email address, phone number, or Skype name you use to sign in then selectNext. He has work experience as a Database and Microsoft.NET Developer. 6. If there is no doubt as to using the right details and sign in remains impossible, then a reset is what should come next. Check all your drivers now in 3 easy steps: Double-check to ascertain the correctness of every input, Attempt logging in with the primary Microsoft ID, Send a test E-mail to the supposed user ID, Do not use an account name from another type of account, Recover your account by requesting a password reset, Xbox App Wont Let me Sign in: How to Fix it, Brother Printer Paper Jam: How to Easily Clear It, Fix Missing Dll Files in Windows 10 & Learn what Causes that. I've also tried an O365 works account I have after . Enter the on-screen character and click Next."},"image":{"@type":"ImageObject","url":"https://cdn.windowsreport.com/wp-content/uploads/2019/04/Reset-Microsoft-account-Hotmail-password-.png","width":916,"height":728}},{"@type":"HowToStep","url":"https://windowsreport.com/fix-user-id-does-not-exist/#rm-how-to-block_63b3ee5553db8-","itemListElement":{"@type":"HowToDirection","text":"5. If you forgot your Microsoft account email address or you signed in and got the error message,That Microsoft account does not exist, we recommend following the steps in this order to assist you with finding your username. please check that you have typed your email or username correctly. This software will keep your drivers up and running, thus keeping you safe from common computer errors and hardware failure. If you are prompted for a product key, see Where to enter your Office product key. Microsoft Outlook allows you to create an alias for your email account. Because the type of Microsoft account youre trying to use is not the type of account needed for that login. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); If you have a tech problem, we probably covered it! It is possible sometimes that, the account name was misspelled. Make sure that account details are correctly spelled and that the appropriate characters are used before hitting sign-in. If you get a message from Microsoft that says your account is locked, use our automated self-help to help you unlock your account, and connect you to a support agent if necessary. They try to login into Microsoft using an email that is an additional address added to an account rather than the primary user id of the account itself. I have a secondary email that I had set up which was an older email account that I don't use as often but still have things connected to it. One last method would be to sign in to your email associated with your Microsoft account. Explore subscription benefits, browse training courses, learn how to secure your device, and more. 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